Amazon has introduced non-refundable processing fee on bank discounts – Know all about it

Amazon has introduced a Rs 49 processing fee for customers availing Instant Bank Discounts (IBD) of Rs 500 or more, effectively reducing the net savings from these offers. The fee, implemented on Friday, applies to all users, including Prime members, and remains non-refundable even if an order is canceled or returned.

This move aligns Amazon with Flipkart, which already imposes a similar charge. Amazon states that the fee is meant to cover expenses related to the “aggregation, management, and processing” of bank discount offers on its platform.