Infosys is helping clients optimise AI investments

Enterprise AI is driving business transformation, with over 50% of AI use cases delivering impact, according to Infosys. Success is highest in professional services and tech, while financial services face regulatory hurdles. Satish H C, EVP, chief delivery officer, Infosys, tells Padmini Dhruvaraj, that the company is investing in small language models, Agentic AI, and workforce transformation to enhance AI-driven automation. Excerpts: