Two-thirds of bank customers in India expect reimbursement for scam losses: Survey

A recent survey conducted by US-based global analytics software firm FICO has revealed that two-thirds of bank customers in India expect banks to reimburse scam victims and implement better fraud detection systems to protect them.

The survey, which polled 11,000 consumers across 14 countries, including India, found that 66 per cent of Indian consumers believe banks should always reimburse scam victims. Additionally, 57 per cent of consumers want banks to set up better fraud detection systems, while 50 per cent expect more scam warnings.