SuccessKPI Hosts Groundbreaking India Summit, Unveiling the Future of AI-Powered WEM
By
Binu Mathew
Hyderabad (Telangana) [India] March 11: SuccessKPI, a leading cloud-native workforce engagement management (WEM) provider, hosted a 3-day AI-WEM Summit on February 26 in Hyderabad, India. The summit brought together hundreds of industry pioneers, thought leaders, and contact center operators to explore the transformative role of artificial intelligence in reshaping workforce engagement and creating next generation customer experience (CX).