Healthcare BPO, like IT Services BPO, comes of age as healthcare spending increases in US: Report

New Delhi [India], March 10 (ANI): The healthcare business process outsourcing (BPO) industry like the IT industry, is gaining momentum as it expands its presence in the U.S. healthcare sector, despite being a niche segment, it has now achieved a scale that validates its total addressable market (TAM) says a report by JM Financial.

The report noted that the sector benefits from the vast U.S. healthcare market, which recorded a total expenditure of USD 4.8 trillion in 2023. Out of this, about USD 200 billion is spent on operational processes by payers (insurance companies) and providers (hospitals, clinics, and other healthcare institutions).