SaaS delays causing time, cost overruns for Indian firms: IDC-Zoho survey

A substantial chunk, nearly 75 per cent of Indian enterprises that adopted Software as a Service (SaaS) solutions since 2020 have experienced implementation delays, leading to average timeline overrun of 57 per cent and a cost overrun of 43 per cent, according to a latest survey that tabulated the business impact of such prolonged deployment cycles.