AI to transform hospitality, but key focus is pre-check-in: OYO’s Ritesh Agarwal

Artificial Intelligence (AI) has the ability to help the hospitality industry significantly but there are few big ones like the pre-check-in process where OYO is focusing upon, the company’s chief co-founder and chief executive officer Ritesh Agarwal said.

Speaking at a session here on the Mumbai Tech Week, Agarwal also said that there should not be any room for fear or arrogance before entering into business as they are the biggest enemies of entrepreneurial success.