Global CEOs split on GenAI’s impact on jobs, automation concerns rise

Global executives are divided on the impact of generative artificial intelligence (GenAI) on jobs. While some feel that the all-pervasive, revolutionary technology is already making employees redundant at various levels, others say AI and automation will not replace human intelligence.

For instance, DBS Group expects its workforce to shrink by 10 per cent, or 4,000 employees, over the next three to four years as the Singaporean bank’s operations become more automated and less human-intensive.