Zomato unveils AI-powered platform Nugget to help businesses scale up

Food and delivery platform Zomato has introduced Nugget, an artificial intelligence (AI)-powered customer support platform designed to help businesses streamline their operations. The announcement was made by Zomato’s co-founder and CEO, Deepinder Goyal, on social media platform X on Monday.

“Introducing Nugget – an AI-native, no-code customer support platform. Nugget helps scale support effortlessly – highly customizable, low-cost, no developer team needed. No rigid workflows, just seamless automation,” Goyal wrote.