TRAI tightens rules to curb spams; fines on telcos for misreporting pesky calls, messages count

Telecom regulator TRAI on Wednesday intensified its crackdown on pesky calls and messages with new rules that prescribe fines ranging from Rs 2 lakh to Rs 10 lakh for recurring and repeated instances of violation, in cases where telcos misreport the count of such spams. The regulator has mandated all telecom operators to analyze call and SMS patterns based on parameters such as unusually high call volumes, short call durations, and low incoming-to-outgoing call ratios to flag potential spammers in real-time.