Artificial intelligence and e-commerce: A partnership for ages

“Artificial Intelligence is likely to be the best or worst thing to happen to humanity” – Stephen Hawking.

Since the inception of artificial intelligence (AI), two schools of thought have emerged. While the likes of Elon Musk believe AI is potentially more dangerous than nukes, fellow Silicon Valley entrepreneurs like Mark Zuckerberg think otherwise. Back in India too, unsurprisingly, AI is the most discussed topic across podcasts, webinars and business events, closely followed by profitability in start-ups.