Restaurant industry flags Zomato, Swiggy’s private labels as unfair competition

Top restaurateurs have voiced their concerns regarding the entry of food delivery aggregators like Zomato and Swiggy into private labelling and the dining-in business. At a town hall organised by the National Restaurant Association of India (NRAI) on Wednesday, industry leaders alleged that ventures such as Zomato’s Bistro and Swiggy’s Snacc are drawing customers away from their establishments by offering food prepared in third-party commercial kitchens under their brand labels.