Zomato, Swiggy may continue Rs 10 fee after festive season

Food delivery platforms Zomato and Swiggy are likely to continue charging customers the increased platform fee of Rs 10 per order even after the festive season ends, sources aware of the matter told FE.

The platforms had raised their fees to Rs 10 in October 2024, citing increased demand during the festive period. The fee, which attracts an additional 18% GST, means customers currently pay Rs 11.8 on every order placed through the platforms. With both platforms delivering around 150,000-200,000 orders each per day and applying the fee uniformly to all customers—including premium subscribers of Zomato Gold and Swiggy One who enjoy free delivery benefits on minimum order values—it is seen as a significant push towards profitability.