93 per cent of Indian SMBs using AI, grew their revenue: Salesforce

As many as 93% of small and medium-sized businesses (SMBs) in India using artificial intelligence (AI) have experienced revenue growth, a global AI CRM company said in its report.

The report titled ‘6th Edition Small & Medium Business Trends’ surveyed 3,350 SMB leaders across 26 countries, including 200 from India, highlighting the transformative potential of AI and autonomous agents for SMBs in navigating an evolving business landscape.