78% SMBs in India use AI; majority see increase in revenue: Salesforce report

As many as 78% of small and medium-sized businesses (SMBs) in India using artificial intelligence (AI) have reported revenue growth, according to a report. The sixth edition of the ‘Small & Medium Business Trends’ report by Salesforce surveyed 3,350 leaders from SMBs across 26 countries, and highlighted a growing trend among SMBs to adopt AI technologies to enhance their operations and drive revenue.