‘We use technology as a force for good’

As IBM’s first chief impact officer, Justina Nixon-Saintil drives the company’s strategic alignment with business goals and ESG considerations. Her role also entails scaling impactful initiatives globally, particularly in AI and hybrid cloud. In her opinion, India’s agricultural sector holds immense potential for transformation through AI and other emerging technologies. In this interview, she speaks to Sudhir Chowdhary on IBM’s data-driven approach to sustainability and its engagement with local stakeholders to address climate action. Excerpts: