Is Microsoft training AI models using consumers’ data from Office apps?

Concerns regarding user data privacy have emerged following the mention of the “Connected Experiences” option in Microsoft’s productivity-centric Office apps. This feature, which analyses user content to provide suggestions and recommendations, has raised questions about whether Microsoft is using customer data to train its AI models.

Microsoft has clarified that it does not use customer data to train its AI models. In response to a post on X (formerly Twitter) suggesting that Microsoft might be using users’ Word and Excel documents to train AI,