Accelerating ROI from technology investment: How to strike a balance between efficiency and long-term growth opportunity

Efficiency is the cornerstone of any business, especially in an industry like logistics, where optimising costs and improving speed have a direct relationship to the bottom-line. To CFOs, application of technology has been presented as an indispensable tool to achieving efficiency. In the AI-era of today, tools such as Chatbots, RPA (robotic process automation), machine learning, and advanced analytics are showcased as boosting the sustainability and innovation quotient of an organisation.