TRAI takes strong action to combat spam calls in India, over 13,000 entities register for message traceability measure

The Telecom Regulatory Authority of India (TRAI) has taken several decisive steps to tackle the ongoing issue of spam calls and SMS, reporting significant progress in reducing complaints and enhancing message traceability.

In a move to clamp down on unauthorised promotional calls, TRAI issued directives on 13th August 2024 mandating stringent actions against violators. Penalties include disconnection of telecom resources, blacklisting for up to two years, and bans on new resource allocations during this period.