Many organisations want to reduce human intervention, some want AI to hallucinate: Salesforce

With Big Tech realising the potential of artificial intelligence and getting a hang of what to do with it—and how to do it—it was only about time we looked at or at least started to look at the next frontier. The next step, in this journey, leads to something called “AI agents” or so it seems.

In an exclusive conversation with financialexpress.com, Deepak Pargaonkar, Vice President of Solution Engineering at Salesforce India, delved into the evolving role of AI in business operations.