Zoho CEO Sirdhar Vembu calls for balance in AI growth: ‘… jobs could see a revival’

Zoho CEO Sridhar Vembu has shared a bold outlook on the future of AI and its potential to transform the job market. In a widely discussed tweet on November 13, he highlighted how the biggest tech investments today focus on “service-as-software” models. This model, he explained, involves AI taking over roles typically handled by humans, ranging from legal assistants to call centre agents and even software developers.