Caller ID: Telcos lose to Truecaller

In a good news for the Truecaller app, telecom operators have informed the department of telecommunications (DoT) that they can display a caller’s identity on an user’s phone screen only within their own network. This means subscribers will continue to be dependent on Truecaller to find out the identity of all anonymous callers.

The telcos’ submission means that if an Airtel subscriber calls another Airtel user, the caller’s name will get displayed, but the same will not happen if the same subscriber calls a Jio or Vodafone Idea user.