Microsoft starts testing AI-powered chatbot with Xbox insiders in the US: Here’s how it can help gamers

Microsoft has started testing an artificial intelligence (AI)-powered chatbot for Xbox support. This new chatbot will allow Xbox Insiders in the US to test the new feature. The “Xbox Support Virtual Agent,” is designed to efficiently resolve gaming-related issues and can be accessed at support.xbox.com. The tech giant reportedly started developing this chatbot earlier this year that will be able to answer questions and provide assistance with Xbox console and game support problems. It will use AI to understand user queries and offer relevant solutions.