Swiggy fined Rs 35,000 for ‘going the extra mile’ in delivery charges

In a recent ruling that could set a precedent for consumer rights, food delivery giant Swiggy has been fined Rs 35,000 by the District Consumer Disputes Redressal Commission in Ranga Reddy, Telangana, for allegedly inflating delivery distances to overcharge customers. The case involved Hyderabad resident Emmadi Suresh Babu, who accused Swiggy of engaging in unfair trade practices after observing discrepancies in delivery charges, reported The Times of India.