Online transactions likely to be affected by TRAI new guidelines from November 1; check rules here

Telecom operators have raised concerns over new instructions by the telecom regulator, which is likely to affect the delivery of important service messages, including one-time passwords (OTPs) for online transactions, from November 1, reported the news portal NDTV on Saturday, October 26.

The guidelines state that telecom operators must ensure that messages sent from the Principal Entities (PEs) to customers can be tracked. The new rules will come into effect on November 1, reported the news portal.