Trai’s rating platform to assess, rate properties on quality of digital connectivity

New Delhi: Trai has decided to set up a ‘rating platform’ to assess and rate properties on the quality of digital connectivity as the telecom regulator outlined an elaborate framework and norms to nudge property managers to think of a “good digital connectivity experience” for customers. Based on the quality of digital connectivity and scores awarded, the properties will be assigned star-based ratings — ranging from one star to five.