Trai rating platform to assess, rate properties on quality of connectivity

Trai has decided to set up a ‘rating platform’ to assess and rate properties on the quality of digital connectivity as the telecom regulator outlined an elaborate framework and norms to nudge property managers to think of a “good digital connectivity experience” for customers.

Based on the quality of digital connectivity and scores awarded, the properties will be assigned star-based ratings — ranging from one star to five.