Telcos warn on OTP disruptions as Trai’s new traceability rules begin Nov 1

Telecom operators have raised concerns over disruptions in delivering essential transactional and service messages following a new directive from the Telecom Regulatory Authority of India (Trai), according to a report by The Economic Times.

The mandate, set to take effect on November 1, would require traceability of messages sent by principal entities (PEs), including banks, e-commerce platforms, and financial institutions.