Decoded: WhatsApp 2021 privacy policy is back to haunt Meta over CCI probe

Meta-owned WhatsApp is under the fresh scanner of the Competition Commission (CCI), which is likely to issue an order over its three-year-old contentious update on privacy policy and service terms. The order may include a fine, Mint reported on Monday.

The update would enable WhatsApp to share some user data with its parent company, Meta (formerly Facebook). This has sparked concerns from regulators in several countries. The policy came into effect in January 2021 and outlined how businesses could utilise Facebook-hosted services to manage their customer chats.