Bengaluru man gets upset over Swiggy Instamart for adding free tomatoes to his cart; calls it ‘dark pattern’
By
Isha Sharma
A Bengaluru man’s recent screenshot is making rounds on the internet. The man seems to be upset that his instamart order had included a free 500 gram of tomatoes, with no option to remove them. In a screenshot shared on X (formerly Twitter), he calls out Swiggy for a ‘very bad design,’ labelling it a “dark pattern.” A dark pattern refers to manipulative tricks that give users no control over their actions on an app or a website.