Amazon Retail fined ₹18,000 by consumer court, directs it to refund woman ₹40,000 for hacked phone

The District Consumer Disputes Redressal Commission has ordered Amazon Retail India to refund a woman ₹40,325 for selling her a “hacked phone” that exposed her data and was used to make unauthorised purchases, as per a Times of India report.

The company has also been fined a total of ₹18,000 — ₹10,000 to the complainant as compensation for mental agony and harassment and ₹8,000 as cost of litigation, it added.