Vi Business, Genesys partner to provide Indian firms with advanced cloud and telecom solutions
NEW DELHI: Vi Business, the enterprise arm of telecom operator Vodafone Idea (Vi), announced a partnership with Genesys to provide Indian businesses with advanced cloud and telecom solutions.
This collaboration marks Vi’s entry into the Contact Centre as a Service (CCaaS) sector, aiming to introduce next-generation cloud and telecom solutions and deliver a unified omnichannel customer experience (CX).
