Three out of four users will leave UPI if transaction fee is levied: Survey
By
Binu Mathew
A survey found that the majority of users would cease using the Unified Payments Interface (UPI) if regular transaction fees were introduced. Around 75% of UPI users indicated they would stop using the service if any transaction charges were levied. In contrast, only about 22% of users expressed a willingness to pay transaction fees on UPI transactions, according to a survey conducted by research agency LocalCircles, which was revealed on Sunday.