How Trai’s new rules may cause OTP delays for you starting Sept 1

Starting September 1, consumers of banks, financial institutions, and e-commerce companies may face interruptions in receiving service and transactional messages on their mobile devices, according to The Times of India report. This is due to a new directive by the Telecom Regulatory Authority of India (Trai) aimed at curbing spam, particularly phishing attempts.

Trai has ordered telecom companies to stop transmitting messages containing URLs, OTT links, APK files (Android application packages), or call-back numbers unless they have been whitelisted — registered with telecom providers — by the senders by September 1, the report said.