TRAI orders disconnection and blacklisting of unregistered telecom senders

In a bid to curb the growing menace of spam calls, the Telecom Regulatory Authority of India (TRAI) directs all Access Service Providers to disconnect telecom resources of unregistered senders and blacklist them under the Telecom Commercial Communication Customer Preference Regulations, 2018 (TCCCPR-2018).

As per the new rules, all promotional voice calls from unregistered senders using telecom resources will be stopped immediately. If any unregistered sender is found misusing telecom resources, their resources will be disconnected for up to two years, and they will be blacklisted. The blacklisting information will be shared with all Access Providers, who will then disconnect the sender’s resources within 24 hours.