Gupshup expands workforce by 20% to meet surging global demand for Conversational AI

Gupshup is witnessing solid demand for its Conversational AI solutions in India and international markets.

To fuel this growth, the company undertook accelerated hiring in FY24, growing its workforce by 20% to 1400 people. The hires will support Gupshup’s growth and expansion across India, Latin America, Middle East, SEA, Africa and Europe. Additionally, the company made several senior level hires across Marketing, GTM (Go-To-Market), Engineering and Solutions. Already a profitable unicorn, Gupshup saw 40% YoY growth last year driven by brands’ escalating demand to engage customers through conversational advertising, marketing, and support on messaging channels. “At Gupshup, we are on an incredible growth journey fueled by the insatiable demand for conversational AI solutions across the globe,” said Madhuri Nandgaonkar, VP – HR, Gupshup.