Zomato slammed for providing ‘no support’ when delivery partners are left injured, ‘They’re the reason you earn’

In a recent viral post, Zomato has responded to criticism of its emergency support service.

In a series of posts, she criticized the company’s emergency helpline as ineffective and urged Zomato to recognize their riders as workers deserving of support officially. “Any emergency helpline for Zomato riders is a joke. There is

Anjali recounted witnessing an accident in Delhi’s Chanakyapuri area where two cars collided with a Zomato rider on an electric scooter, leaving him with a “badly injured” arm. As the cars sped away, some passersby and two other Zomato executives assisted the rider. She stopped to help the unconscious rider and used his phone to call Zomato’s helpline, but “no one answered.”