CBI books 10 call centres on Amazon and Microsoft for alleged cheating

The CBI has booked 10 call centre operators for allegedly cheating the customers of US-based technology behemoths Amazon and Microsoft in the name of offering technical support and luring them with attractive offers for plan upgrades, officials on Friday said.

The central probe agency had registered the FIR against 10 call centres on a complaint from the Microsoft of which five also appear as suspects in the case registered on the basis of Amazon’s complaint, they said.