Delta Airlines faces lawsuit over tech outage, customers demand refunds
By
Binu Mathew
Delta Air Lines is facing a class action lawsuit, which claims the airline refused to give refunds following a global technology outage last month.
Among airlines, Delta was by far the hardest hit hard by the outage, having to cancel thousands of flights, because key systems were crippled by the incident.
The lawsuit was filed Tuesday in the US District Court Northern District of Georgia Atlanta Division on behalf of Delta customers impacted by the outage. In it, the customers allege that Delta refused or ignored their requests for prompt refunds for their cancelled or delayed flights.