Trai new service quality norms to increase compliance, cost burden, say telcos

The Cellular Operators Association of India (COAI) on Sunday said the new quality of services (QoS) rules notified by the Telecom Regulatory Authority of India (TRAI) will increase compliance and cost burdens for telecom operators without benefiting consumers.

COAI, which represents major telecom operators, expressed disappointment with TRAI’s new norms, citing challenges related to right of way (RoW) norms and equipment theft.