New quality norms to raise compliance burden, costs for telecom firms: COAI

India’s telecom service providers on Sunday said they were disappointed with the regulator’s new quality of service (QoS) norms, as the compliance burden and associated costs will increase substantially without commensurate benefits to consumers.

In a statement, the Cellular Operators Association of India (COAI) that represents private sector telecom operators Reliance Jio, Bharti Airtel and Vodafone Idea, said that the regulations should consider the practical challenges of acquiring permissions for right of way and electromagnetic interference that degrade quality of service, and carriers have no control over them.