Trai intensifies crackdown on spam, robocalls with new directive to telcos
The Telecom Regulatory Authority of India (Trai) has escalated its campaign against spam and robocalls by instructing all telecom companies to report data on unregistered telemarketers based on consumer complaints from April to June, according to a report by The Economic Times. Telemarketers are required to use the 140 series for calls. However, most spam calls originate from standard 10-digit numbers, which complicates consumer identification.
Telecom consumers receive thousands of robocalls daily from unregistered entities. Trai has received numerous complaints and is determined to curb this issue. Officials at Trai mentioned that data collection from telecom firms will help ascertain the culprits and take suitable action against them.