Poor network coverage hurting digital payments, sparks call for urgent Trai action

New Delhi: Poor telecom service coverage has been disrupting digital payment and online banking transactions, with four out of ten people facing the issue over the last year.

As per a survey by Localcircles recently, connectivity issues have been observed in 3G, 4G and 5G networks with 58% of respondents facing disruptions multiple times a month.

The issue assumes significance, with the Telecom Regulatory Authority of India (Trai) already considering establishing norms to improve the quality of telecom services and network coverage.