Delhi Metro commuters can now Top-Up smart cards via WhatsApp chatbot: How to use the feature

Meta-owned WhatsApp is introducing a new feature to simplify commuting for Metro users in Delhi and the National Capital Region (NCR).

This update allows instant messaging platform users to recharge their smart cards, provided by the Delhi Metro Rail Corporation (DMRC), directly through a chatbot on the messaging platform. In addition to the top-up services, the chatbot also offers functionalities such as ticket purchasing, transaction history viewing, and customer support.