AI impact on workforce risk to sustained high growth

With the rise in artificial intelligence (AI) adoption, the number of jobs in India’s BPO sector is set to go down drastically, said the Economic Survey 2023-24 presented by the finance minister Nirmala Sitharaman on Monday. The survey said that the impact of AI on the jobs market will vary.

For instance, the manufacturing sector is less exposed to AI as AI-powered industrial robots are neither as nimble nor as cost-effective as human labour. On the other hand, in the inventory and supply chain management, AI applications could rather be complementary to labour.