Microsoft outage: Why you shouldn’t believe every ‘CrowdStrike support’ email, phone call

A faulty software update from cybersecurity firm CrowdStrike brought widespread chaos last week, rendering approximately 8.5 million Windows devices across critical sectors like healthcare, finance, and aviation, among others useless. While the US-based company later issued an apology and restored services, the prolonged, widespread outage created a prime opportunity for hackers to exploit the situation.