Zomato ordered to pay Rs 60,000 to Karnataka woman for not delivering momos worth Rs 133.25

A consumer court in Karnataka has ordered Zomato to pay a woman from Dharwad Rs 60,000 for failing to deliver her order of momos placed online last year. The order by the District Consumer Disputes Redressal Commission in Dharwad came on July 3.

Sheethal ordered momos through Zomato on August 31, 2023, and paid Rs 133.25 through G-Pay. After 15 minutes of placing an order, she received a message stating her order was delivered. However, she said she neither received the order nor any delivery agent came to her house.