Digital Competition Bill may impact user experience on online platforms

The unbundling requirements under the draft digital competition Bill (DCB) may compromise the overall user experience of digital platforms, argued a study on the proposed legislation.

“The designation of systematically significant digital enterprises (SSDEs) is expected to bring in changes in the product architecture, hence various services currently available in one single app may need to be accessed individually,” said the report by CUTS Institute for Regulation and Competition (CUTS CIRC), a think tank.