AI to be gamechanger for India in citizen services : Salesforce’s Arundhati

AI’s cross-border nature will require a ‘Global Compact’ to ensure its benefits reach all of humanity and to safeguard against any potential misuse, Arundhati Bhattacharya, the top boss of Salesforce India has said exuding confidence that for India, Artificial Intelligence will be a “gamechanger” in delivery of public services.

Bhattacharya, the CEO and Chairperson of Salesforce India and former Chairperson of the SBI, said that AI is poised to bring about a transformation in every sphere – from healthcare to diagnostics, and education to skilling.