An emotional imperative for GenAI

In the ever-evolving world of artificial intelligence (AI), the focus has long been on developing systems that can process information rapidly and accurately. From chatbots to virtual assistants, these intelligent entities provide unprecedented levels of convenience and efficiency. However, as we continue to integrate AI into more aspects of our daily lives, a critical component is often overlooked: emotional intelligence (EQ). The future of generative AI (GenAI) must include not only intellectual capabilities (IQ) but also the ability to understand and respond to human emotions. According to Silicon Valley pioneer Reid Hoffman, a shift towards emotionally intelligent AI can serve humanity in a more holistic and compassionate manner.